Privacy Policy

This Privacy Policy describes the policies of Quantumize AI inc., 1188, av. Union, office 606, Montréal, QC H3B 0E5, Canada, email: privacy@quantumizeai.com, phone: 514-394-7707 (the "Company", "we", "us", or "our") on the collection, use, and disclosure of your information that we collect when you use our website (https://quantumizeai.com) (the “Service”).

In accordance with Quebec's Act respecting the protection of personal information in the private sector (Law 25), this policy outlines our commitment to transparency and the protection of your personal information.

1. Consent

By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

For users in Quebec, we ensure that consent is manifest, free, enlightened, and given for specific purposes. We will seek renewed consent if the purposes for which your data was collected change.

2. Modification of Policy

We may modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised Policy on the Service. The revised Policy will be effective 30 days (in alignment with Quebec best practices for notice periods) from when the revised Policy is posted. Your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy.

3. Personal Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information"). This may include:

• Contact information (Name, email address, phone number).
• Technical data (IP address, browser type, cookies).
• Usage data (Interaction with our website and support channels).

4. How We Use Your Information

We will use the information that we collect about you for the following specific purposes:

• Marketing/Promotional: To send updates or offers where you have opted-in.
• Customer Feedback Collection: To improve our AI services.
• Support: To respond to inquiries and provide technical assistance.

If we wish to use your information for any other purpose, we will ask for your express consent unless authorized or required by law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Marketing Data: Retained until you withdraw consent.
• Support Records: Retained for e.g., 2 years after the resolution of the inquiry.
• Anonymization: Once the purpose is fulfilled, we securely destroy the data or anonymize it so that it can no longer identify you, for use in serious and legitimate purposes (such as internal analytics).

6. Sharing and Disclosure of Information

We will not transfer your personal information to any third party without seeking your consent, except in the following circumstances:

• Analytics & Processing: We use third-party service providers (e.g., Google Analytics) to process data. These parties are contractually obligated to protect your data.
• Legal Requirements: To comply with applicable laws, regulations, court orders, or other legal processes.
• Corporate Transactions: In the event of a merger, sale, or acquisition, where your information is a transferred asset.

7. Cross-Border Transfers (Outside Quebec)

Your personal information may be stored or processed outside of Quebec or Canada. Before transferring information outside of Quebec, we conduct a Privacy Impact Assessment (PIA) to ensure that the information receives adequate protection in accordance with Law 25. By using the Service, you acknowledge that your information may be subject to the laws of foreign jurisdictions.

8. Your Rights (Law 25 Compliance)

Under Quebec law, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete information.
• Right to Deletion: You can request that we delete your personal information (subject to legal retention requirements).
• Right to Portability: You have the right to receive your computerized personal information in a structured, commonly used technological format.
• Right to Withdraw Consent: You may withdraw your consent to the processing of your data at any time.
• Right to Restrict Processing: You may object to or restrict how we process your data.

To exercise these rights, please contact our Privacy Officer at the email provided below. We will respond to your request within 30 days.

9. Cookies and Tracking

We use cookies to enhance your experience. You can manage your preferences through our Cookie Policy. Please note that refusing certain cookies may impact the functionality of the Service.

10. Security

We have implemented physical, technological, and administrative security measures appropriate to the sensitivity of the information to prevent unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and you provide information at your own risk. In the event of a "Confidentiality Incident" (data breach), we will notify the Commission d'accès à l'information and affected individuals as required by law.

11. Privacy Officer (Data Protection Officer)

In compliance with Law 25, the person responsible for the protection of personal information (Privacy Officer) is:

If you have concerns about how your data is handled, you also have the right to lodge a complaint with the Commission d’accès à l’information du Québec.